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Puerto Plata Village, Puerto Plata

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From76US$ /night
Check-in
03Feb2025Select date
Check-out
04Feb2025Select date
Rooms and Guests2 Guests, 1 Room
Key details

About the Hotel

Apartado 716, Puerto Plata, Dominican Republic

Puerto Plata Village is an all-inclusive resort located inside the Playa Dorada Complex, offering a safe, quiet environment for relaxation. The area is surrounded by an 18-hole golf course designed by Robert Trent Jones. Horse-drawn carriages transport guests along the promenade, providing a unique cultural experience. This resort is an ideal choice for honeymooners, families, and golf enthusiasts.

Location

The resort is conveniently located about 15 minutes from Gregorio Luperon International Airport and 25 minutes from downtown Puerto Plata. Nearby attractions include Playa Dorada Mall and various local cultural sites, offering guests a chance to explore the vibrant area. Parking facilities, including a garage and car park, are available for those traveling by car.

Rooms

The hotel features a variety of room types, including suites furnished with two double beds and equipped with amenities such as air conditioning and free toiletries. Most rooms have been updated and are adorned with an electric blue theme complemented by orange accents. Each room includes a separate sitting area and walk-in closet, enhancing guests' comfort and convenience.

Eat & Drink

Guests can enjoy all meals and drinks, including local soft drinks, beer, wine, and alcoholic beverages under the all-inclusive plan. The resort offers both buffet-style dining and two a la carte options, with the latter requiring reservations. These a la carte dining venues are noted for serving higher quality food compared to the buffet.

Leisure & Business

Puerto Plata Village boasts a large pool with a swim-up bar and provides unlimited water sports, including kayaking and diving. Daily activity programs are available for guests around the pool and beach, catering to diverse interests. The resort also offers a kids' club complete with a playground, soccer field, and organized activities for children.

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Select your room type

The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals
Suite
Max:
4 persons
50 m² 
Shower
Balcony
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Superior Room
Max:
4 persons
24 m² 
Bed options:
2 Double beds
Shower
Balcony
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Standard Room
Max:
4 persons
24 m² 
Bed options:
2 Double beds
Shower
Air conditioning
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Getting around

A list of all available modes of transport

City Center
Puerto Plata 2.8 mi
Airports
Gregorio Luperon International (POP) 7.5 mi
Cibao (STI) 37.8 mi

Facilities

The hotel offers amenities for your comfortable stay and unforgettable experiences

General

  • Free Wi-Fi
  • Parking
  • 24-hour reception
  • Rooms/ Facilities for disabled
  • 24-hour security
  • Elevator

Sports & Fitness

  • Exercise gym
  • Kayaking
  • Tennis
  • Golf course

Services

  • 24-hour room service
  • Laundry

Dining

  • Restaurant
  • Bar/ Lounge area

Business

  • Business center

Spa & Leisure

  • Swimming pool
  • Casino
  • Night club
  • Spa & wellness center
  • Jacuzzi

Room features

  • Air conditioning
  • Heating
  • In-room safe
  • Mini-bar
  • Sitting area
  • Ironing facilities

Bathroom

  • Free toiletries

Media

  • Flat-screen TV
  • Telephone
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Location

Apartado 716, Puerto Plata, Dominican Republic
Map view
Apartado 716, Puerto Plata, Dominican Republic
Nearby
Entrada 2 playa dorada para los resorts
1700 ft
Restaurants
Le petit francois
4500 ft
Avenida Alemania Puerto Plata
La Veranda
3600 ft
Casa Colonial Hotel

Reviews and Ratings

Feedback from previous guests about their experience.
52%
liked the hotel and would stay again
beautiful location
good dining options
outdated rooms
service issues
5.2/10
Guest rating
Rooms
5.0
Location
5.4
Service
5.4
Dining
5.1
Guest reviews
5.2/10
based on 9 reviews
6.3
6.3/10based on 939 reviews
Jeff
United States of America, May  2024
5.0/10

My stay at the hotel was a mixed experience. The rooms were not up to par, with issues like leakage from the roof, old facilities, and cleanliness problems like mold in the bathroom. However, the staff only spoke Spanish, and the crowded lobby caused connectivity issues with the shared Wi-Fi. The location was not as expected, with a disappointing room initially, but the friendly staff made the best of it. The dining experience had its ups and downs, with a mix of bad food and good options. The facilities were lacking, with the need for improvements evident.

Rooms
5.0
The rooms had several issues including leakage from the roof, old facilities, and cleanliness problems like mold in the bathroom.
Service
5.0
The staff only spoke Spanish, and the crowded lobby caused connectivity issues with the shared Wi-Fi.
Location
5.0
The location turned out to be different than expected, with an initially disappointing room, but the staff made the best with what they had.
Dining
6.0
The dining experience was mixed, with bad food that caused issues, but there were also some good options available.
Facilities
5.0
The facilities were lacking, showing a need for improvements.
Mark
United States of America, April  2024
5.6/10

The hotel is in a convenient location called Maymon, with the best fish and seafood. The rooms were in very poor condition, but the staff manages well with what they have. The dining experience was a mix of good and bad, with fresh omelette and lovely fruit but also an unfortunate case of food poisoning. The property needs a serious renovation, but the friendly staff make the most of it.

Rooms
5.0
The rooms were all in the same poor condition, with issues until 3:30 pm, past the check-in time.
Service
9.0
The service was outstanding, with Arm Security throughout the resort. However, there was a slight inconvenience with the refusal to accommodate a request for a modified meal.
Location
7.0
The location offers a nice escape at Blue Bay for a vacation from the cold. The staff are great with what they have to work with, utilizing the space well.
Dining
5.0
The dining experience was a mix of quality, with fresh omelette, lovely fruit, but also an unfortunate case of food poisoning.
Facilities
5.0
The property needs a serious renovation to enhance the overall experience for guests.
E.
United States of America, April  2024
5.6/10

My stay at the hotel had its ups and downs. The rooms were outdated, and I had to change twice due to maintenance issues, but the attention to detail was lacking. The service was hit or miss, with some staff not very respectful and even expecting tips for basic services. On the positive side, the location was beautiful despite needing renovation, and the dining experience, although limited, had some good options. Overall, the facilities were satisfactory but could use some improvements.

Rooms
5.0
I experienced some issues with the rooms being outdated and had to change twice due to maintenance problems.
Service
5.0
Some staff members were not very respectful and even expected tips for basic services.
Location
7.0
Despite needing renovation, the location was beautiful.
Dining
6.0
The dining options were limited, but there were some good choices available.
Facilities
6.0
Overall, the facilities were satisfactory but could use some improvements.
beautiful location
outdated rooms
Brian
United Kingdom, February  2024
5.6/10

My stay at the hotel was a bit of a mixed experience. On the positive side, the location was nice, with staff doing their best under challenging conditions. However, the rooms were very old and definitely outdated. Service was a bit hit or miss, as I encountered friendly staff but faced some inconveniences due to a crowded lobby. The dining was clean and offered some good options, but there were limitations. The facilities were satisfactory but could use some improvement.

Rooms
5.0
I had to change rooms two times due to issues like leaks and ants. The lack of basic amenities like towers, running water, and warm water in the shower was disappointing.
Service
6.0
The service was a bit inconsistent. While some staff members were very friendly and efficient, there were challenges with the cleaning schedule and crowded public areas.
Location
5.0
Despite the property needing serious renovation, the staff managed to make the best of what they had. The proximity to the beach was a plus.
Dining
7.0
The dining experience was decent, with clean facilities and some good food options, but there were inconsistencies and limited choices.
Facilities
6.0
The facilities were average, with nothing particularly outstanding. Some areas could benefit from upgrades and better maintenance.
friendly staff
outdated rooms
Joanna
United Kingdom, January  2024
5.0/10

My stay at the hotel had its ups and downs. The location was beautiful with great fish and seafood options, but the room I initially had didn't match the pictures and needed serious renovation. Despite some issues, the staff was friendly and accommodating.

Rooms
5.0
My room was a bit of a disaster with water leaks and mold. At first, I thought a section was a closet!
Service
5.0
The staff was not respectful in some instances, like when they denied my friend food but served others. However, they were quick to assist when I needed something.
Location
6.0
The property is in a beautiful location, but my room needed a serious renovation. The way they utilized space for rooms and restaurants was impressive.
Dining
5.0
I experienced food poisoning one night, which was a major downside. However, the breakfast with fresh omelette, fruit, and coffee was enjoyable on other days.
Facilities
5.0
The facilities need improvements, especially in the rooms. Some parts like the pool area were nice, but overall, a serious renovation is necessary.
Ronald
United Kingdom, December  2023
5.0/10

The hotel was passable, but the rooms were very dirty and unattended. I realized they were all in the same condition, with mold especially in the bathroom. The staff were the only attentive and conscientious individuals I met, although some were very rude. The location needs a serious renovation and is not as clean and updated as expected. The dining was okay overall, but I experienced bad food poisoning one night. The hotel could use some improvements in its facilities.

Rooms
5.0
The rooms were very dirty and unattended, with noticeable mold, especially in the bathroom.
Service
7.0
The staff were the only attentive and conscientious individuals I encountered, but some were very rude.
Location
5.0
The location needs a serious renovation and is not as clean and updated as expected.
Dining
5.0
The dining was okay overall, but I got really bad food poisoning one night.
Facilities
6.0
The facilities could use some improvements overall.
John
United Kingdom, December  2023
5.6/10

My stay at the hotel had its ups and downs. The rooms were very dirty and unattended when I arrived, and it took quite a long time to get the sheets changed. The old-fashioned decor and rusty bathroom curtains didn't help either. On the bright side, the staff was pleasant, but there were instances where they were not respectful, which was disappointing. However, they did have a positive attitude and even organized water aerobics lessons, though they were quite short.

Rooms
5.0
The rooms were very dirty and unattended, and the decor felt outdated with some issues like rusty bathroom curtains and ants around.
Service
6.0
The staff had a mix of positive and negative aspects. They were pleasant overall but lacked respect in certain situations, which was off-putting.
Location
5.0
The location is a bit of a mixed bag. While the staff does their best with what they have, the initial room I was assigned was far from what the pictures showed. On the upside, the surroundings are beautiful, and the seafood options are fantastic.
Dining
7.0
The dining experience was somewhat average. While the breakfast with fresh omelettes, fruits, and coffee was enjoyable, the regular fish dishes were not always available.
Facilities
6.0
The facilities had their positives and negatives. Some areas were well-kept, like the dining room and the pool, but others lacked maintenance.
friendly staff
dirty rooms
Jesse
United States of America, October  2023
5.0/10

During my stay from November 6 to December 3, 2018, the hotel paid attention to details. While the room needed more care, with old furnishings and limited sockets, the walls had leaks and humidity issues. However, the price was reasonable for the value offered.

Rooms
5.0
The room required more attention to details, with old furniture and only two sockets, occupied by the TV and minifridge. There were issues with leaks and humidity.
Service
5.0
Unfortunately, the service in the adult pool area was subpar, with rude staff except for the male waiters. An incident where my room was left right before my entry was unsettling. Additionally, lack of respect was shown when denying food to a friend.
Location
6.0
The location had its ups and downs. While the hotel offers the best fish and seafood, the initial room did not match the advertised pictures, showing the need for serious renovations. However, the staff made the best of the situation.
Dining
5.0
The dining experience was mixed. I encountered a severe case of food poisoning on one night, but other mornings included delicious fresh omelette, fruits, and quality coffee. Regular fish dishes were lacking during the stay.
Facilities
5.0
The facilities overall were in poor condition with problems in the room and limited dining options. In contrast, the staff did their best to maintain a positive atmosphere despite the challenges.
clean
old
James
United States of America, September  2023
5.0/10

My stay at the hotel had its ups and downs. The location was lovely and fairly inexpensive, with nice staff trying their best. However, the rooms had major issues from leaking water to ants, and the dining experience left me with food poisoning. It's a place with potential but needs serious improvement.

Rooms
5.0
The rooms were not clean, leaking water all over the floor, and had major problems like ants and discomfort.
Service
5.0
The staff showed us rooms in poor condition, had connectivity issues with shared wifi, yet they were kind and singing.
Location
5.0
The hotel is in bad condition with rooms not matching the advertised pictures, but it's in a beautiful location.
Dining
5.0
The dining experience was very clean but lacking regular fish, and I ended up with food poisoning one night.
Facilities
5.0
Facilities need improvement, with leaking roofs and issues with cleanliness and comfort.
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Check-in
03Feb2025Select date
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Rooms and Guests2 Guests, 1 Room